5 Jobs in Laurel, MD
Galaxy Electronics Associates Inc is Hiring a Remote Inside Sales/Customer Service Representative
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Join our team as an Inside Sales/Customer Service Representative for a leading printed circuit board manufacturing company. Responsibilities include managing customer inquiries, providing product information, processing orders, and ensuring client satisfaction. Strong communication skills, a customer-centric approach, and familiarity with PCB industry practices are key. If you're passionate about sales and customer service excellence, apply now to be part of our dynamic team!
Responsibilities
- Receive inbound calls and emails
- Identify the reason for the customer’s call, collect relevant information, and provide solutions
- Refer to premade scripts for a variety of customer service topics
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Meet personal and team quotas
- Attend trainings to maintain up-to-date skills and knowledge
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Job Summary
Full Time
Durable Manufacturing
$52k-69k (estimate)
12/22/2023
05/16/2024
galaxyelectronics.net
Laurel, MD
<25
Durable Manufacturing
Related Companies
The job skills required for Inside Sales/Customer Service Representative include Inside Sales, Customer Service, Communication Skills, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales/Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales/Customer Service Representative. Select any job title you are interested in and start to search job requirements.
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